Hello!
Ananya Roy Chowdhury
Product Manager
Phone:
984-312-9511
Email:
ar683@duke.edu
ananyarc16@gmail.com
Address:
814 Amley Pl, Apex, NC 27523
Date of Birth:
May 19th, 1995
Hello! I'm Ananya
Hey there, fellow voyagers of the digital realm! 🚀
Fresh out of Duke University with a master's degree in Engineering Management and having worked recently as an Associate Product Manager in United States for a Financial Services Company, I'm on an exciting expedition to secure a product managerial role. As the pioneering female engineer of my family, I've evolved from a foundation in technical expertise to leading product innovations at industry giants like Accenture. A technologist at heart, I seamlessly blend my analytical prowess with creative storytelling. As you delve deeper, you'll discover a curated assembly of my impactful projects—a testament to my passion.
What I do when I'm not working
Beyond the world of tech and code, I chart a course of empowerment and innovation. As the first female engineer from my family, with fresh insights from my graduate studies, I'm passionate about mentoring the next generation of female tech pioneers. And when the day winds down, I embrace the melodies of my journey as a state-level singer in India. For me, music and mentorship are not just passions but the very notes that compose the symphony of my life. Melodies, mentorship, and making a mark - that's the rhythm I live by. 🎵👩💻🎓
EXPERIENCE
February 2024-July 2024
Credit Saint LLC
Associate Product Manager
Credit Saint is the #1 and fastest-growing company in the Credit Restoration industry. With an A rating with the Better Business Bureau, Credit Saint offers standard credit repair services, including disputes to credit bureaus, creditor intervention letters and credit score tracking. Customers also get access to educational content about building good credit.
-
Managed Product Portfolio: Oversaw three product lines (Acqalify, Bolster, CreditSaint), integrating new third-party tools to streamline processes and workflows.
-
New Product Development: Led the creation and launch of "Legal Watch," a new 0-1 product line identifying credit report discrepancies, submitting the disputes and creditor intervention letters to the 3 credit bureaus (Experian, Equifax, TransUnion), and providing customers with potential $1000 rewards for winning cases.
-
System Optimization: Enhanced the CRM platform with automation and revamped the client portal and landing pages using Figma, improving user journeys and sales productivity.
-
Collaborated closely with the UI/UX team to redesign the client portal pages, landing pages, the entire Credit Saint website, and the UI/UX for the "Bolster" mobile app.
Achievements:
-
Saved $100k annually by identifying cost-saving opportunities, such as deprecating inefficient credit report pulling and integrating new third-party tools.
-
Achieved a record 47% lead conversion rate, surpassing all previous years
-
Generated $2.5M in new business revenue by launching new 0-1 product
-
Doubled sales productivity and reduced sales/support call duration by 50%
-
Increased user engagement by 30% with the new payment models and features in the "Bolster" mobile app
August 2023-December 2023
Sparc
Product Manager Consultant
Sparc connects professionals to premier opportunities in tech, finance, and consulting, driving career advancement through strategic networking and mentorship.
Launched into a strategic initiative to enhance user experience on Sparc's platform, architecting intuitive prototypes and mapping out engaging user journeys. This innovation sprint amplified platform usability, culminating in a remarkable 35% surge in user engagement and a significant decrease in churn, crafting a more cohesive and compelling user interface. ✨
June 2023 - August 2023
Product Manager Intern
RadicalX
RadicalX is a game-like platform where users can create, engage with, and monetize coding challenges. It's an immersive digital landscape tailored for the millions of Gen Z devs who thrive on the adrenaline rush of gaming.
At RadicalX , I quickly ascended to Head Product Manager Intern, where I steered our energetic team through the launch of an immersive, game-like platform for Gen Z developers.
Achievements:
-
5000+ active users in beta phase
-
Enhanced Net Promoter Score (NPS) from 5 to 7
-
Increased time spent per session by 400% ( from 5 mins per session previously to 25 mins per session)
-
Acquired 15000+ users for pilot testing
-
Enhanced community growth by achieving 18000+ users on Community Platform
My role was pivotal in crafting a cohesive product roadmap, championing the integration of generative chatbots using the latest LLM technology, and streamlining user experience designs for our digital landscape. Collaborative at heart, I forged strong alliances with product design and UX research teams to inform our marketing strategies and go-to-market plan, ultimately laying down a comprehensive internal documentation system and recalibrating our pricing model to drive user growth and engagement. Each step of the way, I kept our mission-aligned with financial prudence and strategic foresight that yielded a robust uptick in platform stickiness and user growth. 🚀
January 2023-April 2023
Product Manager Consultant
Allay Therapeutics
Allay Therapeutics pioneers advanced pain management solutions to enhance post-surgical recovery and minimize opioid dependence.
Masterminded a strategic market conquest, decoding industry landscapes to architect a Go-To-Market masterpiece that captivated the executive suite and refined our market stance. Transformed insights from 60+ surveys and 6 interviews into a roadmap for innovation, unlocking a trove of expansion opportunities. Crafted striking data narratives in Tableau and Excel, elevating stakeholder insight into customer desires by a remarkable 50%. 🛠️🚀
December 2020- July 2022
Accenture
Product Analyst
As the driving force behind user story management for a high-stakes $50B vendor finance enterprise, I meticulously curated 200+ crucial features, servicing a million global customers. I honed my role as a middleware platform Subject Matter Expert (SME), diminishing support ticket escalations by 90% and elevating the customer satisfaction (CSAT) rating to 95%.
My oversight spanned the full application development lifecycle, ensuring seamless transitions from inception to go-live, which included initiation, development, unit testing, user acceptance testing (UAT), and comprehensive documentation and training.
In the project management realm, I crafted detailed work plans and reports, providing clear executive-level insights into project health.
As a Scrum Master, I refined Agile methodologies to perfect the predictability of deliverables, elevating story completion rates from 70% to a remarkable 93%. 🌍💡
February 2019- December 2020
Product Associate
Accenture
Pioneered 400+ system integrations by designing, developing and managing integration workflows, achieving a 100% uptime across all integrated applications and supporting high-volume transaction processing.
Led a strategic automation overhaul for process improvement, reducing manual efforts by 35% and capturing $100k in savings.
Formulated and conducted detailed testing frameworks, ensuring a 100% incident response rate that consistently met Service Level Agreement (SLA) standards. 🚀💫
EDUCATION
August 2022 - December 2023
Masters of Engineering Management
DUKE UNIVERSITY
A collaborative program offered by the prestigious Duke University Pratt School of Engineering and The Fuqua School of Business.
GPA : 3.7 / 4
COURSES:
-
Product Management
-
Marketing in High-Tech
-
Management in High-Tech
-
Design Thinking and Innovation
-
Competitive Strategies
-
Finance
June 2014 - June 2018
CALCUTTA INSTITUTE OF ENGINEERING AND MANAGEMENT
Bachelors of Technology in Electronics and Communication (ECE) Engineering
GPA : 8.0 /10 (Equivalent to 3.7/4)
RELEVANT COURSES:
-
Principles of Management
-
Digital and Analog Communications
-
DBMS
-
Data Structure and C
-
Signals and Systems
-
Biomedical Instrumentation
2012
10th Grade
B.D.M INTERNATIONAL
Awarded Merit Scholarship for scoring 9.6/10 GPA
-
Brand ambassador for on-campus cultural events
-
Won a plethora of Inter-school competitions in various fields
PROJECTS
Check out my most recent PM project